help KNOWLEDGE BASE

Frequently asked
Questions (FAQ)

Everything you need to know about BitMiner24, our hardware and getting started with bitcoin mining.

tag Orders
Which payment methods do you accept? expand_more

We accept PayPal, Klarna (invoice, instalments, instant bank transfer), Visa, Mastercard, American Express and Apple Pay. All payments are handled securely over encrypted connections.

Can I cancel my order? expand_more

Yes, as long as your order has not shipped yet you can cancel it. Just send us an email at support@bitminer24.de with your order number.

Can I change my order after placing it? expand_more

Changes are possible as long as the order has not shipped. Contact us as soon as possible by email at support@bitminer24.de.

Where can I see my order status? expand_more

After dispatch you receive an email with a DHL tracking link, which lets you follow your parcel in real time. If you have not received an email, check your spam folder or contact us.

Do I get an invoice? expand_more

Yes, you automatically receive an invoice by email once your order is complete.

tag Shipping & returns
How long does shipping take? expand_more

Shipping within Germany usually takes 1 to 3 business days with DHL. To Austria and Switzerland it takes about 3 to 5 business days. Shipping is free on all Nerdminer orders.

Can I return my Nerdminer? expand_more

Yes, you have a 14-day right of withdrawal. The Nerdminer must be returned in perfect condition and in its original packaging. Contact us by email and we will send you a return label.

What if my Nerdminer arrives faulty? expand_more

If your Nerdminer arrives faulty, contact us straight away by email with photos of the damage. We will send a replacement immediately, free of charge and without any fuss.

How is my order protected? expand_more

You have a 2-year statutory liability for defects. On top of that we give you a 14-day right of withdrawal and free shipping. Your purchase is covered by PayPal buyer protection and Klarna buyer protection.

tag Nerdminer & bitcoin mining
What is a Nerdminer? expand_more

A Nerdminer is a small solo bitcoin miner built on an ESP32 microcontroller. It performs real SHA-256 calculations and takes part in the bitcoin network, like a ticket to the bitcoin network. The chance of finding a block is very small, but the prize would be 3.125 BTC.

How likely is it that my Nerdminer V2 actually finds a block? expand_more

Honestly: extremely unlikely. A single Nerdminer V2 delivers around 200 kH/s, while the bitcoin network as a whole sits above 800 EH/s. Statistically a single device would have to run for several thousand years to find a block on average.

That is exactly why the Nerdminer is not a source of income but a ticket to the bitcoin network. The chance is small, but real: somewhere in the global solo mining network a block is found roughly every 2 to 3 weeks, and in 2025 alone there were more than 22 solo block finds. Among them, repeatedly, hobby miners with a single small device.

Anyone buying a Nerdminer is mainly buying the hardware, the fun of mining and what they learn, plus a small but real shot at a block.

Does the Nerdminer come preinstalled? expand_more

Yes. Every Nerdminer from BitMiner24 arrives preconfigured and is ready to run in under 3 minutes. All you have to do is connect USB-C, join your Wi-Fi and enter your bitcoin wallet address.

How do I connect the Nerdminer? expand_more

The Nerdminer connects to a wall socket through a USB power adapter. Thanks to its very low power draw you can also run it straight from your laptop or a power bank. You can add a matching USB cable to your order for a straightforward start.

How much electricity does it use? expand_more

The Nerdminer V2 draws less than 1 watt. That works out at under 1 euro a year in electricity, less than an LED lamp.

Do I need technical knowledge? expand_more

No. The Nerdminer is plug & play and comes fully preconfigured. All you need is a USB-C cable and Wi-Fi. Our guide section holds more than 30 walkthroughs for every step.

Can I simply unplug and replug the Nerdminer? expand_more

Yes, the Nerdminer can be unplugged and replugged at any time. It saves your Wi-Fi and wallet settings and reconnects to the mining pool automatically on the next start.

What does the display show? expand_more

The OLED display cycles through several screens: block templates (the current mining task), KH/s (your hash rate), million hashes (the total of your calculations), valid blocks (valid blocks found), current block (current block height), network EH/s and current difficulty.

tag NerdNOS
What is the NerdNOS and how does it differ from the Nerdminer V2? expand_more

The NerdNOS is a compact bitcoin solo miner with a real BM1397 ASIC chip, the same chip originally built into industrial Antminer S17 machines. It reaches roughly 80 to 120 GH/s at about 8 watts, some 480,000 times the hash rate of the Nerdminer V2 (250 kH/s, ESP32 microcontroller). The V2 is a learning device and a lottery ticket, the NerdNOS is the step up for solo mining enthusiasts. A direct comparison of all the specs: NerdNOS vs Nerdminer V2, the buying guide.

How loud is the NerdNOS fan in everyday use? expand_more

Audible, but quiet, comparable to a laptop fan turning gently at idle. No problem on a desk, less advisable in a bedroom. The active fan is physically necessary because the BM1397 ASIC produces considerably more heat at 8 W than the silent V2 microcontroller. If you need absolute silence, take the V2.

How much electricity does the NerdNOS use per year? expand_more

At around 7.8 watts in continuous operation (measured over 24 hours) that is about 70 kWh a year, or roughly 22 € a year at German household electricity prices (~30 ct/kWh). That puts the NerdNOS in the same class as a Wi-Fi router: fine in a living room and easy on the household budget. Full measurements and comparisons: NerdNOS power consumption, measured rather than estimated.

Do I need technical knowledge for the NerdNOS? expand_more

No. The NerdNOS comes as a complete set with power supply and USB-C cable. Setup runs entirely through the NerdNOS web interface in your browser: plug it in, join the setup Wi-Fi, enter your home Wi-Fi, pool and bitcoin address, done. If you have ever put a smart home bulb on your Wi-Fi, you will manage the NerdNOS in under 5 minutes. Step by step: setting up the NerdNOS.